Send Us a Message

Have a question or comment? Fill out the form below and we'll get back to you as soon as possible.

Get In Touch

Feel free to reach out to us through any of the following channels:

Phone

+254 700 000 000

Mon - Sat: 8:00 AM - 6:00 PM

Email

info@samsthiti.co.ke

We respond within 24 hours

WhatsApp

+254 700 000 000

Quick responses via WhatsApp

Location

Nairobi, Kenya

Nationwide delivery available

Business Hours

Monday - Friday: 8:00 AM - 6:00 PM
Saturday: 9:00 AM - 4:00 PM
Sunday: Closed

Frequently Asked Questions

How do I place an order?

Browse our products, add items to your cart, and proceed to checkout. You'll pay securely via M-Pesa.

What payment methods do you accept?

We currently accept M-Pesa payments for all orders. Simply enter your M-Pesa number at checkout.

How long does delivery take?

Nairobi deliveries: 1-2 business days. Upcountry deliveries: 3-5 business days depending on location.

What is your return policy?

We offer returns within 7 days of delivery for unopened products. Contact us for return authorization.

Are your products certified?

Yes, our products meet KEBS (Kenya Bureau of Standards) requirements and are 100% natural.

How should I store the honey?

Store in a cool, dry place away from direct sunlight. Honey can be stored at room temperature.